When it comes to being in need of care, knowing your options can be essential to receiving the appropriate care for the best price. Consider the following options the next time you find yourself sick or injured.
Always follow up with your primary care provider if you seek service outside of their care. This information is not intended to be medical advice.
TELEHEALTH
What it is: Speak with a doctor virtually using your provider’s online services.
Visit for: Routine care for colds, sore throats, stomach aches, etc.
Wait times: Appointments are typically available in 1 hour or less.
Cost*: $
RETAIL CLINIC
What it is: Walk-in clinics found in some grocery stores or pharmacies.
Visit for: Routine care for moderate illness such as sinus infections, rashes, or fever.
Wait times: No appointment required, wait times vary.
Cost*: $$
PRIMARY CARE PROVIDER
What it is: Your physician with traditional office hours.
Visit for: Ongoing and personalized care based on your medical history.
Wait times: Appointment required, call ahead.
Cost*: $$
URGENT CARE
What it is: A stand-alone facility that takes walk-ins for non-life-threatening injuries or illnesses.
Visit for: Non-life-threatening problems that need immediate attention, such as sprains.
Wait times: No appointment required, wait times vary.
Cost*: $$
EMERGENCY ROOM
What it is: In the event of a life-threatening emergency, call 911 for transport to the nearest ER.
Visit for: All life-threatening or disabling conditions, trauma care, and major illnesses.
Wait times: No appointment required, wait times vary.
Cost*: $$$
*Note that costs will vary depending on your insurance. Check your summary of benefits and coverage for more information.
Watch to Learn More: